Senior Manager / Head - Quality and Technical Services

Senior Manager / Head - Quality and Technical Services

Silvassa Plant - Apply by 10 Dec

Job description
Detail Responsibilities:
•Responsible for the Implementation of Company policy and strategy in relation to Quality Control and Technical services functions.
•Responsible to achieve desired quality for all products produced in the plant as specified by customer, and as per the requirement of intended application.
•Communicate customer’s requirement to operations / Materials team  to service customer as per their stated requirement
•QMS maintenance & effective implementation at all stages along with process audits
•Execute new product development and support to customer, in coordination with IMT team
•Mentor and train the technical services people for improvements in their jobs in areas like technical knowledge, Customer complaint handling, Customer complaint analysis, etc.
•Supervise and assure that certified raw material are issued to process owners as per the Job specification sheet
•Work with the operations team on cost improvement through reduction in adhesives, inks, coating weights and looking at alternate materials adding value
•Participate in discussions and provide technical inputs to product / structure / recommendation at development stage to colleagues in operations/materials
•Investigate customer complaints reported and conduct root cause and corrective action to avoid recurrence
•Following and improving systems on Process checks throughout the supply chain in the factory to guarantee quality to the customer
•Conduct periodical visits to customers to get a feedback on quality and also be the face to Customer on Quality
•Work with the MR during plant audits by the customers
•Coordinating and leading Internal Audits for process consistency and improvement.
•Ensuring generation and safe keeping of data, samples and documentation related to Quality function deployment
Additionl Requirements:
•Exposure to ISO and system driven organization
•Exposure to HACCP and BRC-loP in Flexible Packing manufacturing setup
•Exposure to Food Safety requirements

Skills Required:
•Knowledge on Printing Technology and related downstream processes for manufacturing of packaging material, and indepth knowledge and understanding of packaging testing.
•Command on Language and technical aspects to handle customers / vendors / external agencies.
•Leadership skills to set quality standards time to time, lead and motivate team to achieve it.
•Analytical skills with modern tools, including Six Sigma, will be an added advantage.

Graduate Engineer or Polymer Technologist or Post graduate in Packaging technology
Around 10 -12 years preferably in Flexible packaging industry

Designation for this position will depend on qualification, years of experience, quality of experience and candidate profile.
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