Customer Service Officer

Customer Service Officer

VSIPI Binh Duong-Vietnam - Apply by 31 Jul

We are looking for the position at Sales & Marketing Department as below:

Position Purpose:

Ensure job assigned achieves or exceeds requirements; Build and develop good rapport with internal or external customers. Ensure customer’s requirement are responded and fulfill;

Primary Accountability:

  • Monitor and manage the FG inventory against customer’s PO to achieve the FG day target.
  • Maintain the good and smooth communication channels between S&M and other departments to ensure the process.
  • Data updating, tracking and reporting.
  • Arranging and filing documents related to each customer as per procedure.

Qualifications and Skills required:

  • University graduated and computer literacy.
  • Knowledge of Plastics and its relevant applications (preferable but not a must).
  • Confident and highly self-motivated individual with good business acumen.
  • Enjoys challenges and able to perform under demanding timeliness.
  • Good communication skills with a pleasant personality. Accuracy is a must.
  • Able to communicate fluently in English and Vietnamese.

The job holder reports to Customer Service Manager